InfernosOnly wants you be completely satsified with any purchases or
dealings with our company. We believe that a happy customer is a
returning customer and that requires us to work for you! Even though we
are an On line hobby store, we still think of ourselves as your
resource for help and support. We would love to talk to you for any
support related questions regarding the products you purchase or plan
to purchase. If for any reason you are not satisfied with your purchase
you may return it for a refund.
We will accept returns of merchandise in restockable condition for
up to 30 days from your date of purchase. Merchandise must be in its
original undamaged, unopened container, with the products not damaged
or used. Return shipping costs are not refundable.
To contact us and receive a RMA# (Return Merchandise Authorization number) please call us at 647-724-5344 or Email us at firstname.lastname@example.org.
If merchandise arrives to you in a damaged condition, do not accept
delivery. If the damage is not noted until after opening, you must
first file a claim with the shipper. In all instances of returning
merchandise you must first request an authorization by email or by
phone! No merchandise without a return request authorization will be
accepted. For assistance on shipping damage claims please call us at
647-724-5344 or Email us at email@example.com.
Defective merchandise claims must be referred directly to the
manufacturer of that product. All the manufactures have instructed us
to refer you claims to them. Please note that we are not responsible
for defective merchandise and cannot provide refunds for any used
and/or defective merchandise. Most manufacturers will repair or
exchange defective products as agreed to under warranty. If the
manufacturer does not handle your claim to your satisfaction, please
let us know and we will be happy to help you out.
We screen diligently for Credit Card fraud! We pursue all legal
avenues - advise credit card companies, credit bureaus, and law
authorities regarding any suspicious, attempted, or experienced credit